New Delhi: School of Management Studies of the University of Hyderabad (UoH) is preparing to organize a three-day long Executive Development Program on Customer Experience Management (CXM) from September 23 to 25, 2022 on the campus ground.
As per Hyderabad University, the UoH Executive Development Program will be coordinated by the faculty member, Professor GVRK Acharyulu and Pranav Kumar from Praakamya, a customer experience design consulting firm.
Interested candidates and industry executives who wish to join the program on the main university campus at Gachibowli, Hyderabad are required to register for the same on the official website at www.cxm.co.in. The last date to register for the program is September 12, 2022.
The official website informs that the Hyderabad University Executive Program is specially designed for corporate executives in Pharma, Life-sciences, and Healthcare industries who wish to learn and upgrade their skills in the field of customer experience management.
It aims to build future-oriented business skills and cover major concepts of Customer Experience (CX) in Pharma Marketing: Concepts, Implementation Strategy and Impact Measure and Designing Differentiated Customer Experience.
In addition to this, Hyderabad University’s executive program will also include various Hands-on workshops, and sessions on Digital Experience in Pharma, Life-sciences, and Healthcare. It will further train interested participants for the role of customer experience manager.
Some of the main objectives of this program include introducing participants to the concept of role of customer experience (CX), identifying critical pivots in various touch-points, marketing campaigns, and professional services, and developing innovative customer engagement.
The program will be offered by the University of Hyderabad, which is among the top 11 institutes of Eminence declared by the government of India. It will be offered to interested participants under the academia-industry partnership with Praakamya for a duration of three days.
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