Certificate [Medical Office Assistant] From Vancouver Community College

Students acquire skills to use effective oral and written communication techniques, demonstrate office procedures and time management, apply medical terminology in all courses including keyboarding, transcription, and word processing; and perform bookkeeping, manual, and computer medical billing. Students will gain the knowledge and skills to manage patient records, medical billing and scheduling, and to perform clinical procedures and other administrative duties in various health care environments. You’ll also learn:

• Professional communication
• Health care terminology
• Safety in a health care environment
• Professionalism and ethics
• Problem-solving, critical thinking, decision making
• Information literacy and medical transcription
• Quality management in a health care environment
• Patient records management and medical billing
• Physician assistance and clinical procedures
• Chronic disease management protocols
• Medical and business computer applications
• Word processing and data management
• Keyboarding skills